Submitted by admin-boss on
Have you ever wondered exactly what the AskAway session looks like from the patron side? Perhaps wondered what options are available for making the session more user-friendly or accessible? Check out the new How-it-Works tutorial for patrons with step-by-step help, key screenshots & "more" hover tips!
Learn the differences between the Chat (IM Qwidget) & Chat (Fullscreen) interfaces as well as important Email, Privacy & Survey info. From basic information to useful tips about expanding Qwidgets, message chime notifications and email option quirks - we hope you'll find great tips to pass on to your patrons!